What are the check-in and check-out times at Hilton Birmingham Metropole Hotel?
Check-in is at 15:00 and check-out is by 12:00.
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Hilton Birmingham Metropole Hotel
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Key details
About the Hotel
National Exhibition Centre,
Bickenhill,
United Kingdom,
B40 1PP,
West Midlands
- Next to the National Exhibition Centre
Very good
7.7
7.4
3.4
3.6
Loved by Hilton Birmingham Metropole Hotel guests
"Breakfast was lovely there was everything you could possibly want ,great selection."
"A great place to stay for easy walking access to the airport, train station & NEC."
"We used the pool the following day on check out and had full use of the steam room, sauna,pool and jets ."
The 4-star luxury Hilton Birmingham Metropole Hotel Bickenhill offers comfortable rooms situated approximately a 5-minute walk from Pendigo Lake. Guests can enjoy an à la carte restaurant and a sauna and a golf course at this attractive hotel, located near a train station.
Location
The hotel is 750 metres from Genting Casino and a short way from the multipurpose indoor Resorts World Arena. The Hilton Birmingham Metropole is also 3.9 km from such natural sights as the public Meriden Park.
This accommodation is situated in proximity to the Planet Ice Solihull ice rink, while Coach park bus station lies 700 metres away.
Rooms
The 795 rooms at the hotel are equipped with comforts such as ironing facilities and climate control, as well as complimentary Wi-Fi and a flat-screen TV with satellite channels. They are appointed with a writing table, and also feature tea and coffee making equipment. Guests can take advantage of views of the lake.
Eat & Drink
Refreshments and fresh fruits is served for breakfast. The Grill is one of the 3 in-house restaurants. There is also a 24-hour bar, offering international drinks. Hilton Birmingham Metropole Hotel features a restaurant nearby, where guests can enjoy a variety of international cuisine.
Leisure & Business
At the property a fitness centre and an indoor heated swimming pool are available for an extra charge. This Bickenhill hotel offers options for sports and relaxation in a health club or in a fitness club.
“Hilton Birmingham Metropole distinguishes itself with its array of amenities tailored for both business and leisure travelers, particularly its proximity to the NEC and Birmingham Airport. I especially note the indoor heated swimming pool and diverse dining options, alongside family-friendly features like complimentary breakfast for young children. This hotel appears well-suited for NEC attendees and families seeking convenience and comprehensive services.”
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Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Deluxe King Room
2 persons
27 m²
1 King-size bed
Heating
room details
Deluxe Single Room
2 persons
14 m²
1 Single bed
Heating
room details
Twin Room
2 persons
21 m²
2 Single beds
Heating
Bathtub
room details
Queen Room
2 persons
21 m²
1 King-size bed
Heating
room details
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Rates & availability calendar
See current prices and availability for your chosen dates!
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Sauna
- Steam room
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
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Dining Onsite
Hilton Birmingham Metropole Hotel offers a delightful selection of onsite dining options that cater to diverse tastes and preferences. With family-friendly environments, the restaurants present a mix of international cuisines and contemporary settings, perfect for any occasion, from relaxed meals to sophisticated evenings.
Hotel location
National Exhibition Centre,
Bickenhill,
United Kingdom,
B40 1PP,
West Midlands
Map view
National Exhibition Centre,
Bickenhill,
United Kingdom,
B40 1PP,
West Midlands
City landmarks
Event hall
National Exhibition Centre
980 m
Museum
The National Motorcycle Museum
4.9
km
Event hall
Resorts World Arena
1.3
km
Shopping Area
Resorts World Birmingham
1.3
km
Casino
Genting International Casino
710 m
Landmark
Genting Arena
1.3
km
Landmark
Crufts Dog Show
800 m
Landmark
Cineworld
900 m
Landmark
Church Of Saint Peter
1.4
km
Landmark
ICC Mall
1.1
km
Landmark
Take Off
1.1
km
Landmark
Ibis Birmingham Airport Hotel Bar
1.1
km
Landmark
MTS - Chauffeur service
1.3
km
Church
St Peter's Church
1.4
km
Landmark
Birmingham Business Park
1.9
km
Landmark
Birmingham Airport Viewing Area
2.9
km
Landmark
National Conference Centre
4.9
km
Farm
Middle England Farm Alpacas
8.3
km
Nearby
Pendigo Way Resorts World Birmingham
The Vox Conference Centre
350 m
Vortex Gaming
270 m
Pendigo Lake
290 m
Sky By The Water
320 m
The World Bar
320 m
High Line New York Bar & Lounge
320 m
Birmingham NEC
340 m
Event hall
NEC Hall 9
350 m
Casino
Genting Casino
370 m
LG Arena
420 m
Perimeter Rd
National Exhibition Centre Genting Arena
490 m
Restaurants
Metropole Lounge Bar
420 m
Pendingo Way Hilton Birmingham Metropole
The Grill
420 m
Pendigo Way National Exhibition Centre
Las Iguanas
1.3
km
Pendigo Way Ground Floor
Miller & Carter Resorts World
820 m
Pendigo Way
Pizza Express Resorts World
760 m
Resorts World
Costa
990 m
Unit Su20a Su20a Resorts World Birmingham Pendigo Way
TGI Fridays
760 m
Unit Resorts World Birmingham 01 Pendigo Way Resorts World
Explore Bickenhill
Local Experiences
National Exhibition Centre
12 minutes' walk
A premier venue for exhibitions and events, hosting a range of trade shows throughout the year.
Resorts World Arena
16 minutes' walk
This popular entertainment venue features concerts and shows, ensuring memorable experiences for all ages.
The National Motorcycle Museum
15 minutes' drive
Home to a vast collection of motorcycles, the museum is a must-visit for enthusiasts and families alike.
Genting International Casino
5 minutes' walk
A thrilling adventure awaits at this casino with gaming, dining, and a lively atmosphere.
Miller & Carter Resorts World
10 minutes' walk
Steakhouse known for its expertly cooked meats and elegant setting, ideal for any dining occasion.
Las Iguanas
16 minutes' walk
Casual Latin American eatery with vibrant decor and a diverse menu featuring vegetarian options.
Resorts World Birmingham
16 minutes' walk
A lively hub with shops, restaurants, and bars, offering a vibrant atmosphere for nightlife and fun.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Paid Private parking is possible on site.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Polish, Arabic, Hindi
Year renovated:
2009
Number of floors:
5
Number of rooms:
795
Former name
Hilton Birmingham Metropole
Reviews and Ratings
Feedback about Hilton Birmingham Metropole Hotel from previous guests about their experience.
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Pros
Clean room
Large bed
First class breakfast
Perfect host
Cons
Broken telephone
Slow bar service
Guest reviewsbased on 4343 reviews
Penelope from United Kingdom
Business traveller
King Suite
3 nights in November 2025
|
Reviewed: February 09, 2026
9.5/10
excellent stay, highly recommend
efficient staffprompt serviceconvenient restaurantsoothing treatments
the front desk staff was efficient. the room service was prompt. i found the on-site restaurant convenient. It allowed for quick meals after long days. the spa treatments were soothing and rejuvenating.
the gym equipment showed slight wear, though it was still functional.
Location
9/10
the hotel provided easy access to nearby attractions. i appreciated the convenience of its central positioning. the proximity to key landmarks saved travel time and increased sightseeing opportunities.
Service
10/10
the concierge service was helpful with local recommendations. the staff demonstrated a commitment to guest satisfaction. i also noted their professional demeanor throughout my visit. the attentiveness.!!
Rooms
9/10
my room included a large tv and a coffee maker. the bathroom featured high-quality toiletries and plush towels. the king-sized bed provided great comfort for restful nights. the room was quiet and well-kept.
Dining
10/10
the breakfast buffet included a wide array of choices, from fresh fruits to hot dishes. the restaurant offered a diverse menu with both local and international cuisine. the bar featured a selection of wines and cocktails. i thought the food was delicious!!!
0 Helpful
|
Jennifer from United Kingdom
Single
deluxe single room
4 nights in November 2025
|
Reviewed: February 04, 2026
9.0/10
great stay!
great locationvarious optionsdoor noise
the location suited nec events perfectly. the staff were always available to assist and were very friendly. i found the quality of the breakfast in the restaurant amazing!!! the selection included various options.
the door to the balcony in my room did not close properly. noise came through all night. i experienced some sleep disturbance.
Dining
9/10
the on-site dining included gild restaurant. a variety of options were available for breakfast. the kids ate free. this made a significant difference to the final bill.
Facilities
8/10
the hotel offered easy access from major routes. the hotel provided a cot, assembled for a toddler. the lobby had comfortable seating. a bar provided evening drinks.
Service
10/10
the reception staff were super friendly and helpful. staff were pretty good too ensure an enjoyable stay. extra pillows were promptly provided upon request. check-in and check-out were easily done via phone.
0 Helpful
|
Steven from United States
Single
Deluxe Single Room
3 nights in November 2025
|
Reviewed: January 09, 2026
6/10
breakfast buffetshort walkfuture staydouble bedhigh costunwelcome feeling
The breakfast buffet included many choices. I appreciated the hotel's proximity to the NEC. It was a short walk. I would consider staying at this hotel in the future. The room was quiet and I rested well.
The hotel provided a room with two beds instead of a requested double bed. I found the cost of the stay high for what was offered. I did not feel very welcome. The staff didn't speak with me with respect.
0 Helpful
George from United Kingdom
Family with children
Executive King Room
3 nights in November 2025
|
Reviewed: December 07, 2025
9.0/10
Comfortable stay near Birmingham Airport
comfortable bedhelpful staffconvenient locationlimited wine
The room was clean and the bed was very comfortable. Staff were helpful, especially Daniela at reception (she was very knowledgeable!). I appreciated the convenient location prior to an early flight. Breakfast offered a wide choice of options.
The bar ran out of sauvignon blanc wine early, then all white wine by 10pm. The lack of options impacted the evening.
Service
9/10
The reception staff provided helpful service, especially Daniela. She was notably knowledgeable. The concierge team also seemed very attentive. I was impressed with their commitment to ensuring guest satisfaction.
Dining
8/10
The breakfast offered a wide selection. I found beautifully cooked eggs. The Brightsmith restaurant has a terrace overlooking the lake, I considered it ideal for evening meals.
Location
10/10
The hotel is conveniently situated. It provides easy access to nearby venues. Its position allowed for quick travel to the airport (a huge advantage!).
Rooms
9/10
The executive king room offered a separate bath and shower. The bed was very comfortable (with cosy duvet!). The room was also quite spacious. The room featured clean and pleasant decor.
0 Helpful
|
FAQs
About Hilton Birmingham Metropole Hotel
How far is Birmingham International Airport from Hilton Birmingham Metropole Hotel?
The hotel is located 1 km from Birmingham International Airport.
What dining options are available at Hilton Birmingham Metropole Hotel?
The hotel features three restaurants, including The Arbor, Gild Bar & Lounge, and Brightsmith On The Water.
Is there a pool at Hilton Birmingham Metropole Hotel?
The hotel features an indoor heated swimming pool, the only one on the NEC site.
What fitness facilities does Hilton Birmingham Metropole Hotel offer?
Guests can enjoy access to the LivingWell Health Club, which includes a gym, sauna, and steam room.
What amenities are included in the rooms at Hilton Birmingham Metropole Hotel?
Rooms feature Wi-Fi, flat-screen TVs, electric kettles, and private bathrooms with hairdryers and bathrobes.
Are there any children's amenities available at Hilton Birmingham Metropole Hotel?
The hotel offers a range of amenities for children, including a dedicated kid's breakfast and children's menu.
How far is the National Exhibition Centre from Hilton Birmingham Metropole Hotel?
The National Exhibition Centre is located just 300 meters from the hotel.
What are the nearest restaurants to Hilton Birmingham Metropole Hotel?
Nearby dining options include Eleven Bar & Grill, The Grill, and Zizzi, all within 0.5 km.
Is there free Wi-Fi available at Hilton Birmingham Metropole Hotel?
Complimentary Wi-Fi access is provided in public areas of the hotel.
What business services are offered at Hilton Birmingham Metropole Hotel?
The hotel features meeting rooms and conference facilities, accommodating up to 2000 guests.
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