What are the check-in and check-out times at Hilton Birmingham Metropole Hotel?
Check-in is at 15:00 and check-out is by 12:00.
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Hilton Birmingham Metropole Hotel
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Key details
About the Hotel
The Nec Birmingham, Pendigo Way, Bickenhill, B40 1PP,
- Next to the National Exhibition Centre
Very good
7.6
7.4
3.5
3.6
The 4-star luxury Hilton Birmingham Metropole Hotel Bickenhill is situated in a shopping area of Bickenhill, around 10 minutes by car from Elmdon Park and just 1 km from the National Exhibition Centre. This attractive hotel features an à la carte restaurant, a hot tub and a sauna, and boasts a prime location near a train station.
Location
The hotel is nestled approximately a 5-minute walk from Pendigo Lake. As a plus for business travellers, the Hilton Birmingham Metropole is 4.9 km from the National Conference Centre.
The Old Rectory Farm lies nearly 15 minutes away by car.
Rooms
Furnished with a writing desk, the 795 rooms also include such conveniences as complimentary wireless internet and a flat-screen TV with satellite channels, along with tea and coffee making equipment. Ironing facilities and climate control are featured for guests' comfort. Private bathrooms come with a separate toilet and a shower as well as hair dryers and bath sheets. Enjoy views of the lake, while staying at the Hilton Birmingham Metropole Bickenhill.
Eat & Drink
The daily specials include refreshments and fresh fruits. Arbor restaurant offers a lovely ambience in which to sample international food. Also, there is a 24-hour bar featuring a lounge, and serving international beverages. You can try international cuisine in a restaurant which is located very close by.
Leisure & Business
Leisure options include a fitness centre and a shared lounge offered for a surcharge. Hilton Birmingham Metropole Hotel offers an indoor swimming pool with a hot tub.
“Hilton Birmingham Metropole distinguishes itself with its array of amenities tailored for both business and leisure travelers, particularly its proximity to the NEC and Birmingham Airport. I especially note the indoor heated swimming pool and diverse dining options, alongside family-friendly features like complimentary breakfast for young children. This hotel appears well-suited for NEC attendees and families seeking convenience and comprehensive services.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Deluxe King Room2 persons27 m²1 King-size bedHeatingroom details
- Deluxe Single Room2 persons14 m²1 Single bedHeatingroom details
- Executive Queen Room Accessible2 persons40 m²1 King-size bedHeatingShowerroom details
Show all rooms
Rates & availability calendar
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Free Wi-Fi in public areas
- On-site car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Leisure/ TV room
- Sauna
- Steam room
Room features
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Curtains
Show more
Dining Onsite
Hilton Birmingham Metropole Hotel offers a delightful selection of onsite dining options that cater to diverse tastes and preferences. With family-friendly environments, the restaurants present a mix of international cuisines and contemporary settings, perfect for any occasion, from relaxed meals to sophisticated evenings.
Location
The Nec Birmingham, Pendigo Way, Bickenhill, B40 1PP,
Explore Bickenhill
Local Experiences
National Exhibition Centre
12 minutes' walk
A premier venue for exhibitions and events, hosting a range of trade shows throughout the year.
Resorts World Arena
16 minutes' walk
This popular entertainment venue features concerts and shows, ensuring memorable experiences for all ages.
The National Motorcycle Museum
15 minutes' drive
Home to a vast collection of motorcycles, the museum is a must-visit for enthusiasts and families alike.
Pendigo Lake
11 minutes' walk
A picturesque lake perfect for leisurely walks and picnics, surrounded by scenic views and nature.
Genting International Casino
5 minutes' walk
A thrilling adventure awaits at this casino with gaming, dining, and a lively atmosphere.
Blakesley Hall
20 minutes' drive
This historic Tudor mansion offers guided tours and beautiful gardens for relaxation and exploration.
Miller & Carter Resorts World
10 minutes' walk
Steakhouse known for its expertly cooked meats and elegant setting, ideal for any dining occasion.
Las Iguanas
16 minutes' walk
Casual Latin American eatery with vibrant decor and a diverse menu featuring vegetarian options.
Cineworld
9 minutes' walk
A modern cinema showcasing the latest films, perfect for family-friendly outings or solo adventures.
Resorts World Birmingham
16 minutes' walk
A lively hub with shops, restaurants, and bars, offering a vibrant atmosphere for nightlife and fun.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-12:00
Guest Parking
Private parking is possible on site at .
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of GBP18 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Polish, Arabic, Hindi
Year renovated:
2009
Number of floors:
5
Number of rooms:
795
Former name
Hilton Birmingham Metropole
Reviews and Ratings
Feedback about Hilton Birmingham Metropole Hotel from previous guests about their experience.
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Pros
Clean room
Large bed
First class breakfast
Perfect host
Cons
Broken telephone
Slow bar service
Guest reviewsbased on 3857 reviews
Penelope from United Kingdom
Business traveller
King Suite
3 nights in November 2025
|
Reviewed: February 09, 2026
9.5/10
excellent stay, highly recommend
efficient staff prompt service convenient restaurant soothing treatments
the front desk staff was efficient. the room service was prompt. i found the on-site restaurant convenient. It allowed for quick meals after long days. the spa treatments were soothing and rejuvenating.
the gym equipment showed slight wear, though it was still functional.
Location
9/10
the hotel provided easy access to nearby attractions. i appreciated the convenience of its central positioning. the proximity to key landmarks saved travel time and increased sightseeing opportunities.
Service
10/10
the concierge service was helpful with local recommendations. the staff demonstrated a commitment to guest satisfaction. i also noted their professional demeanor throughout my visit. the attentiveness.!!
Rooms
9/10
my room included a large tv and a coffee maker. the bathroom featured high-quality toiletries and plush towels. the king-sized bed provided great comfort for restful nights. the room was quiet and well-kept.
Dining
10/10
the breakfast buffet included a wide array of choices, from fresh fruits to hot dishes. the restaurant offered a diverse menu with both local and international cuisine. the bar featured a selection of wines and cocktails. i thought the food was delicious!!!
0 Helpful
|
Jennifer from United Kingdom
Single
deluxe single room
4 nights in November 2025
|
Reviewed: February 04, 2026
9.0/10
great stay!
great location various options
the location suited nec events perfectly. the staff were always available to assist and were very friendly. i found the quality of the breakfast in the restaurant amazing!!! the selection included various options.
the door to the balcony in my room did not close properly. noise came through all night. i experienced some sleep disturbance.
Dining
9/10
the on-site dining included gild restaurant. a variety of options were available for breakfast. the kids ate free. this made a significant difference to the final bill.
Facilities
8/10
the hotel offered easy access from major routes. the hotel provided a cot, assembled for a toddler. the lobby had comfortable seating. a bar provided evening drinks.
Service
10/10
the reception staff were super friendly and helpful. staff were pretty good too ensure an enjoyable stay. extra pillows were promptly provided upon request. check-in and check-out were easily done via phone.
0 Helpful
|
Steven from United States
Single
Deluxe Single Room
3 nights in November 2025
|
Reviewed: January 09, 2026
6/10
breakfast buffet short walk future stay double bed high cost unwelcome feeling
The breakfast buffet included many choices. I appreciated the hotel's proximity to the NEC. It was a short walk. I would consider staying at this hotel in the future. The room was quiet and I rested well.
The hotel provided a room with two beds instead of a requested double bed. I found the cost of the stay high for what was offered. I did not feel very welcome. The staff didn't speak with me with respect.
0 Helpful
George from United Kingdom
Family with children
Executive King Room
3 nights in November 2025
|
Reviewed: December 07, 2025
9.0/10
Comfortable stay near Birmingham Airport
comfortable bed helpful staff convenient location
The room was clean and the bed was very comfortable. Staff were helpful, especially Daniela at reception (she was very knowledgeable!). I appreciated the convenient location prior to an early flight. Breakfast offered a wide choice of options.
The bar ran out of sauvignon blanc wine early, then all white wine by 10pm. The lack of options impacted the evening.
Service
9/10
The reception staff provided helpful service, especially Daniela. She was notably knowledgeable. The concierge team also seemed very attentive. I was impressed with their commitment to ensuring guest satisfaction.
Dining
8/10
The breakfast offered a wide selection. I found beautifully cooked eggs. The Brightsmith restaurant has a terrace overlooking the lake, I considered it ideal for evening meals.
Location
10/10
The hotel is conveniently situated. It provides easy access to nearby venues. Its position allowed for quick travel to the airport (a huge advantage!).
Rooms
9/10
The executive king room offered a separate bath and shower. The bed was very comfortable (with cosy duvet!). The room was also quite spacious. The room featured clean and pleasant decor.
0 Helpful
|
Show more reviews
FAQs
About Hilton Birmingham Metropole Hotel
How far is Birmingham International Airport from Hilton Birmingham Metropole Hotel?
The hotel is located 1 km from Birmingham International Airport.
What dining options are available at Hilton Birmingham Metropole Hotel?
The hotel features three restaurants, including The Arbor, Gild Bar & Lounge, and Brightsmith On The Water.
Is there a pool at Hilton Birmingham Metropole Hotel?
The hotel features an indoor heated swimming pool, the only one on the NEC site.
What fitness facilities does Hilton Birmingham Metropole Hotel offer?
Guests can enjoy access to the LivingWell Health Club, which includes a gym, sauna, and steam room.
What amenities are included in the rooms at Hilton Birmingham Metropole Hotel?
Rooms feature Wi-Fi, flat-screen TVs, electric kettles, and private bathrooms with hairdryers and bathrobes.
Are there any children's amenities available at Hilton Birmingham Metropole Hotel?
The hotel offers a range of amenities for children, including a dedicated kid's breakfast and children's menu.
How far is the National Exhibition Centre from Hilton Birmingham Metropole Hotel?
The National Exhibition Centre is located just 300 meters from the hotel.
What are the nearest restaurants to Hilton Birmingham Metropole Hotel?
Nearby dining options include Eleven Bar & Grill, The Grill, and Zizzi, all within 0.5 km.
Is there free Wi-Fi available at Hilton Birmingham Metropole Hotel?
Complimentary Wi-Fi access is provided in public areas of the hotel.
What business services are offered at Hilton Birmingham Metropole Hotel?
The hotel features meeting rooms and conference facilities, accommodating up to 2000 guests.
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